Heyra: A Safe Video-Based Emotional Support Platform
Client Overview
Heyra is a Germany-based startup offering a safe digital space where people can connect with others who share similar struggles, experiences, and perspectives.
The platform enables meaningful one-on-one emotional support conversations through secure video calls — reducing loneliness and helping people feel heard.
Challenge
Heyra needed a scalable and secure system capable of:
- Handling real-time video communication,
- Matching users based on shared interests, emotional context, language and profile traits,
- Managing payment-based premium sessions,
- Supporting privacy-driven communication aligned with GDPR compliance.
The Solution
Internative led the product from UX design to engineering — delivering:
- Secure WebRTC-based live video communication
- Behavior-based matchmaking algorithm
- Payment system integrations (Stripe-based credits/subscriptions)
- Anonymous user experience with safe identity handling
- Fully responsive UI designed for comfort, trust and accessibility
Outcome
Heyra served as a supportive global community — allowing users to speak freely about stress, relationships, culture shock, discrimination, anxiety and daily struggles with someone who listens.
The platform achieved:
- Increased active user time
- Higher engagement retention
- Seamless premium monetization
Tech Stack
Flutter, Node.js, Firebase, AWS, WebRTC, Stripe
